Contact Us

At LIDL, we are committed to providing reliable service and clear, responsive support. Please contact the appropriate team below for faster assistance.

Customer Support

General questions, order status, delivery updates, product inquiries

Email: customer.services@sanxr.com

Technical Support

Website issues, login problems, checkout errors, payment page troubleshooting

Email: tech.support@sanxr.com

Returns & Refunds

Return requests, refund status, exchange questions

Email: returns.refunds@sanxr.com

Billing & Payments

Billing questions, payment confirmation, invoice requests, charge inquiries

Email: billing@sanxr.com


Tip:
For faster assistance, please include your order number (if applicable), the email used at checkout, and a brief description of your request. Screenshots/photos help when relevant.

Thank you for choosing LIDL.